Privacy Policy
Elevated Strength Rehab
Effective Date: June 17, 2026
Elevated Strength Rehab ("we," "us," or "our") is committed to protecting the privacy of every person who visits our website or receives care at our clinic. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online or by phone. For the terms governing your use of this website, please review our Terms and Conditions of Use at https://www.elevatedstrengthrehab.com/terms-conditions.
By using our website at https://www.elevatedstrengthrehab.com, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, date of birth, address, phone number, and email address provided when you complete a contact form, booking request, or intake process.
Health-Related Information: Information you voluntarily provide related to your physical therapy, sports rehabilitation, or performance needs, including health history and clinical concerns. This information is handled with appropriate care and discretion.
Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically through standard web analytics tools.
Communications: Records of emails, text messages, or phone calls you initiate with our clinic.
How Information Is Used
We use the information we collect to:
Schedule, confirm, and manage your appointments and sessions
Communicate with you about your care, billing, and administrative matters
Coordinate physical therapy, sports rehabilitation, dry needling, manual therapy, strength training, and performance services
Respond to your inquiries and requests
Improve our website and service delivery
Comply with applicable legal and regulatory obligations
We do not use your personal information for marketing or promotional purposes without your explicit consent.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.
What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.
Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.
We do not use cookies to track your activity across third-party websites or serve targeted advertising.
Text Messaging & Mobile Data Compliance
SMS Program Description
Elevated Strength Rehab uses SMS text messaging exclusively for care coordination purposes. This includes appointment reminders, scheduling updates, billing notifications, and other administrative communications related to your care and services. We do not send marketing or promotional text messages.
Opt-In
You may consent to receive text messages from Elevated Strength Rehab by checking the designated consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.
Opt-Out
Reply STOP to opt out. Reply HELP for help. Once you opt out, you will no longer receive SMS communications from us except as required by applicable law.
Message Frequency
Message frequency may vary.
Message and Data Rates
Message and data rates may apply. Please contact your wireless carrier for details regarding your plan.
Carrier Disclaimer
Elevated Strength Rehab is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.
Age Restriction
Our SMS program is intended for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.
Links to Terms & Conditions
For full terms governing your use of this website and our services, please review our Terms and Conditions of Use at https://www.elevatedstrengthrehab.com/terms-conditions.
Required Compliance Statement
All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.
Information Sharing
We do not sell, rent, or trade your personal information to any third party.
We do not share mobile opt-in data, SMS consent, or text messaging information with any third party for marketing or promotional purposes under any circumstances.
We may share your information only in the following limited circumstances:
Service Providers: Third-party vendors who assist with scheduling, billing, or website operations, bound by confidentiality agreements and prohibited from using your information for their own purposes.
Legal Compliance: When required by law, court order, or government authority.
Healthcare Operations: As necessary and permitted under applicable federal and state healthcare privacy laws.
We do not share your personal or health information for marketing, advertising, or commercial purposes.
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to any legal or clinical retention obligations
Withdraw consent for SMS communications at any time by replying STOP
Contact us with questions or concerns about how your information is handled
To exercise any of these rights, please contact us using the information provided in the Contact Information section below.
Data Security
We take reasonable and appropriate technical and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure data storage practices, restricted access controls, and confidentiality obligations for all staff.
No method of electronic transmission or storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website following any updates constitutes your acceptance of the revised policy.
Contact Information
For questions or concerns about this Privacy Policy, please contact us:
Elevated Strength Rehab
220 Girard Street, Suite C
Gaithersburg, MD 20877
7832 Wisconsin Ave
Bethesda, MD 20814
Phone: (240) 515-4760
Email: jks@elevatedstrengthrehab.com
Website: https://www.elevatedstrengthrehab.com